General Policy
Effective Date: June 24, 2025
1. Information We Collect
To fulfill orders and provide support, we may collect the following types of personal information:
- Full name
- Email address
- Mailing address
- Phone number
- Payment details (processed securely through third-party providers)
- Product and purchase details
- Any additional information you voluntarily provide (e.g., through forms or messages)
2. How and Why We Use Your Information
We collect and use your information based on one or more of the following legal bases:
- To fulfill a contract: For processing transactions, shipping orders, and providing customer service.
- With your consent: For optional services such as our mailing list or promotional updates. You may revoke consent at any time.
- Legal obligation: For compliance with tax, legal, or regulatory requirements.
- Legitimate interests: For improving our services, securing our platform, and communicating with you when your rights do not override these interests.
3. Sharing Your Information
We limit the sharing of your personal information to only what is necessary and lawful. We may share information:
- With service providers who help us deliver orders, process payments, and operate our website (e.g., payment processors, email services).
- For legal reasons, such as to comply with laws, enforce our terms, respond to legal requests, or protect rights and safety.
- As part of a business transfer, such as a merger, sale, or acquisition, in accordance with applicable laws.
We never sell or rent your data to third parties.
4. Data Retention
We retain your personal information only as long as necessary for:
- Completing your transactions
- Meeting legal and regulatory obligations
- Resolving disputes
- Enforcing agreements
Unless otherwise required, we retain most customer data for up to 5 years.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction or Deletion: Request changes or deletion of your data, unless required to retain it by law.
- Restriction or Objection: Limit or object to our use of your data, particularly when based on legitimate interests or direct marketing.
- Withdraw Consent: You may opt out of promotional communications at any time.
- Lodge a Complaint: If you're located in the EU or UK, you have the right to contact your local data protection authority.
To exercise any of these rights, contact us using the information below.
6. Security of Your Information
We take reasonable and appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be posted on this page with an updated effective date.
8. Contact Information
For questions, concerns, or requests regarding your data, please contact:
Anita Lee, Data Controller
Email: hello@mybloomingcreativity.com
Website: https://www.mybloomingcreativity.com
Return Policy
Effective Date: June 24, 2025
All Sales Are Final
At My Blooming Creativity, we take great pride in the quality and care that goes into each of our products. Due to the nature of our items and the creative services provided, all sales are final. We do not accept returns or offer refunds.
Damaged or Defective Items
If you receive an item that is damaged or defective due to printing, please contact Lulu Press at lulu.com with your order number, a description, and photo(s) of the issue.
Items Damaged in Transit
We are not responsible for items damaged in transit. If your item arrives damaged due to shipping, contact the carrier directly and file a claim.
Thank you for your understanding and for choosing My Blooming Creativity.
If you have any questions or need further assistance, contact us at hello@mybloomingcreativity.com.